Frequently Asked Questions
Everything you need to know about shopping with Giordano Online.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to the courier's website to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return through our online portal or visit any Giordano retail store.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping region.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our measurements for the perfect fit.
Do you offer international shipping?
Yes, Giordano Online ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are the colors of the products accurate?
We strive to display product colors as accurately as possible; however, actual colors may vary slightly depending on your monitor settings and lighting conditions.